Sustaining Operations Engineer

Canonical Ltd. · Anywhere

Full-time Remote Software Engineering

Overview

The Sustaining Operations Engineer at Canonical Ltd. is a remote role focused on troubleshooting and resolving complex issues within Linux-based software-defined infrastructure, including technologies like OpenStack, Ceph, and Kubernetes. This position is ideal for technologists passionate about Linux and open source, who possess strong communication skills and a knack for debugging. The role involves collaboration with various teams and participation in upstream communities to enhance the software stack. Successful candidates will play a critical role in supporting enterprise customers and ensuring the reliability of Canonical’s offerings.

Highlights

  • Resolve complex customer problems related to Ubuntu, OpenStack, Ceph, and Kubernetes.
  • Maintain relationships with field, support, and product engineering teams.
  • Participate in upstream communities to contribute to open source projects.
  • Debug issues and propose workarounds while collaborating with Software Engineers.
  • Serve as the final point of escalation for operational troubleshooting.

Summarized from a listing on Jobicy. KenKey.com is not the employer and does not process applications — apply on the original posting.