Tier III Service Desk Engineer
Unio Digital · USA
Full-time Remote azureciscosecurityvideo
Overview
Unio Digital, an Arizona-based managed service provider, is seeking a Tier III Service Desk Engineer to enhance their technical support team. The role involves resolving complex technical issues, leading client onboarding, and managing project initiatives. This position is ideal for experienced professionals who excel in problem-solving and enjoy providing high-quality user support in a collaborative environment.
Highlights
- Lead and support the helpdesk environment for managed service clients
- Coordinate and manage client projects, ensuring project success
- Provide technical assistance and support to clients in various formats
- Develop project plans for client onboarding and standardization projects
- Mentor Tier I and Tier II service desk technicians
Summarized from a listing on Remotive. KenKey.com is not the employer and does not process applications — apply on the original posting.