Sr. Software Engineer II – AI
iHerb · USA
Full-time Remote Software Engineering
Overview
The Sr. Software Engineer II – AI at iHerb is responsible for leading the development of GenAI-powered product experiences and the underlying AI platform infrastructure. This role involves creating RAG pipelines, LLM-driven personalization, and conversational agents, as well as ensuring the quality and observability of AI systems. It is suited for experienced software engineers with a strong background in AI and machine learning technologies.
Highlights
- Design and build production AI features such as RAG pipelines and conversational agents.
- Develop the shared AI platform layer including retrieval infrastructure and model monitoring.
- Write LLM applications and integrate with marketing platforms and BI tools.
- Evaluate model quality using structured frameworks and iterate on prompts and strategies.
- Document AI system design decisions and participate in on-call rotation for production incidents.
Summarized from a listing on Jobicy. KenKey.com is not the employer and does not process applications — apply on the original posting.